HostGator hosts over 8 million domains and is one of the most popular web hosts in the industry. With 1-click WordPress installation, 99.9% up time guarantee, and 24/7 support, it’s a smart choice for every website owner. We consider them one of the best web hosting for businesses. They’re offering our readers an exclusive 62% off discount, a free domain name, and free SSL certificate.
HostGator is one of the largest and most popular hosting companies in the world. They offer shared hosting, VPS hosting, dedicated servers, and managed WordPress hosting plans.
Read our detailed HostGator review to find out if HostGator is the right choice for you.
In this detailed HostGator review, we will put their promises through our testing process. Following are the areas we will look into:
Bottom line: Want to skip the details? To summarize, we found HostGator to be reliable and customer friendly hosting service. Their 24/7 customer support is among the best.
That’s why we’ve added HostGator as one of the best WordPress hosting companies.
Let’s jump to the more detail oriented parts of our HostGator review. This will help you figure out if HostGator is right for your website.
HostGator was founded in 2002 and grew quickly to become one of the biggest hosting companies in the world. You can credit the monstrous growth to their great shared hosting plans, reliable web hosting, and quality customer service.
Today it is headquartered in Houston, Texas and hosts over 8 million domains. They have 850+ employees that offer around the clock support and serve businesses of all sizes.
Like every other product and service, each hosting company have their pros and cons. Here are the pros and cons of HostGator that we learned.
Pros
Cons
What would you do if you sign up for a host and find that your website is painfully slow and often disappears? You’d have to switch providers, and this will cost you more money and headache.
That’s why you want to choose a web hosting company that is reliably fast with stable performance record all around. But how would you get this information?
We decided to check HostGator’s performance by running our own tests. Let’s find out how well it performed.
The most important performance indicator is the speed. A faster website is good for your users, and it also helps your SEO rankings.
In fact, studies suggest that 1 second delay in page load will cost you 7% less conversions, 11% less page views, and 16% decrease in user satisfaction.
For our detailed HostGator review, we created a test site to find out how fast HostGator really is.
Our test site was powered by WordPress using the default theme. We also imported dummy content for theme development, including images.
After that we used Pingdom website speed testing tool to run the tests. Here are the results:
As you can see, our test site loaded in just under a second for a server in Dallas, Texas. That’s faster than 94% of all tested sites.
That’s nice but how would your site perform under peak traffic hours?
To test this we used a tool called LoadImpact. It sends virtual users to a website and gradually increases the number of users on your site up to 100 at once.
You can see the result in the chart below:
The green line in the chart is page load time and the blue line shows the number of users on the site. As you can see, our test site performed really well up to 80 users, after that it started to slow down.
These results are particularly good for a shared hosting account. Remember that on a shared hosting account, you share server resources with other sites hosted on that same server. You will need to upgrade your hosting account if you start getting more visitors at the same time.
Another remarkable thing to be noticed is that our test site didn’t went down during the test. As you can see in the screenshot below.
The content of your website significantly affects the page load time. For example, if your website has many images, then it will increase the page load time.
This affects your server’s speed test results. We wanted to see how fast the HostGator server actually responds.
To test this, we used a tool called Bitcatcha. It works differently than other website speed testing tools. Instead of loading the content, it only tests the response time of the server.
It also runs the test three times from multiple locations spread all over the world to get the average response time for each location.
Here is how HostGator performed in these tests:
Our HostGator review site performed really well. The server response time remained less than a second. In the United States, it was merely 37 ms.
Overall, this result indicates that your site will load quickly around the world.
HostGator offers a variety of hosting plans. You can choose from shared hosting, VPS hosting, dedicated servers, cloud hosting, and WordPress hosting plans.
All these plans are feature rich and suitable for different budget and hosting requirements.
Let’s take a look at these plans offered by HostGator.
Shared hosting plans are great for new websites and beginners. They allow you to easily set up your website, so you can start working on getting more traffic and growing your business. You can later upgrade your hosting as your website grows.
HostGator’s shared hosting plans come in three different levels. All plans include unlimited storage and bandwidth. The main difference is the number of websites you can host.
HostGator offers one of the best customer service in the industry. This includes 24/7 phone and live chat support as well as ticket based email support.
Inside your hosting dashboard, you will find their support portal. This portal helps you find quick answers from a knowledge base of 680+ articles and 500+ video tutorials.
Every HostGator account is fully guaranteed by the CEO, Adam Farrar. If you ever have a problem with the regular support, then you can ask your ticket to be assigned to Adam. He will actually respond personally to each ticket assigned to him.
Now that you have read our detailed HostGator review, you are probably thinking if HostGator is right for you?
HostGator offers variety of hosting plans that fit all budgets and requirements. They offer all the tools you will need to build a website.
Over 2 million customers have already trusted HostGator. Whether you are a seasoned Internet pro, or just starting out with your first website, you’ll find every necessary tool to bring your website to next level.
Ready to get started with HostGator? Click here to select your HostGator plan today.
WPBeginner users get an exclusive 60% OFF with our HostGator coupon code.
All you have to do is click on this link to purchase. The discount will be applied automatically.
Wonderful customer support
The site is up and running. We are very pleased with HostGator’s technical support representatives which helped make the launch seamless.
Been with HostGator since I started my business in 2010. Thanks for always being there and keeping up with the changing times.
I am very glad that my website was restored. The expert that helped me was very patient and professional. Thank you for the quick response and support.
Hi Joyce,
It was truly our pleasure to be of support. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Hostgator helped me to get the website running and problem solve a few settings that were restricting access to my site. I am so far very happy with the support received and the hosting.
Hi Debbie,
We’re glad that we were able to get things worked out for you. Thanks for the great review!
Erinn
Customer Advocate at HostGator
My site is live and working fine and I will refer hostgator for any kind of hosting. Thanks
Hi Syed,
Awe, thanks! Word of mouth referrals are huge. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Smooth service works well
Hi Victor,
Thanks for the great review! We’re glad to hear things are working well for you.
Erinn
Customer Advocate at HostGator
my website is alive and kicking
Hi Liza,
Well that’s great news! We’re so glad things are up and running. Thanks for the review!
Erinn
Customer Advocate at HostGator
Amazing host site.
Hello Aurelio,
We think you’re pretty neat too. Thanks for the great review!
Erinn
Customer Advocate at HostGator
Very happy with the hosting and customer service.
Hi Elaine,
Yea! We’re so happy that you’re happy. Thanks so much for the great review.
Erinn
Customer Advocate at HostGator
HostGator is great. Every time I’ve had to call they help me very quickly and professionally. I would recommend HostGator.
Hi Meghan,
Our support team is amazing, right? Thanks so much for the kind review and for being part of the HostGator family.
Erinn
Customer Advocate at HostGator
As a complete IT novice I was very nervous about switching to hostgator. But c-panel is pretty user-friendly, the web builder is intuitive, and the live customer support has been superb. I have migrated all my organisation’s email accounts and set up a new website in only a couple of weeks. Fantastic!
Hi Dee,
Woohoo! It sounds like everything is going swimmingly. We’re so happy to have you aboard. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Very Smooth Transition from Old Host to Host Gator. Helpful technical support.
Hi Michael,
Smooth migrations are really great! We’re happy that you’re happy. Thanks for the great review.
Erinn
Customer Advocate at HostGator
There was confusion between my original domain name purchase and the purchase of the word press package. I did not understand that the hostgator site editor would not transfer directly into word press. I sought advice from an IT professional to assist with the server settings. I am now developing the website on the word press editor. Hope to be up and running soon!
Hi Wanda,
We’re pleased to hear that things got straightened out for you. Please let us know if we can help you at all. Thanks!
Erinn
Customer Advocate at HostGator
My website was constantly going down due to issues with GoDaddys servers so I switched to Hostgator and have been pleased so far.
Hi Dominic,
Welcome aboard! We’re so happy that things are going well for you. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Very good discounted hosting price for slightly above average server speed. Having no issues or need to contact support. Hoping as time goes on this will be the norm!
Hi Ed,
Our prices are indeed super competitive. We’re glad that you’re finding everything to your liking. Thanks for the great review.
Erinn
Customer Advocate at HostGator
My site is running fine with no problems
Hi Ethan,
That’s what we like to hear! Thanks for the review.
Erinn
Customer Advocate at HostGator
I like the interface. Easy to navigate between sites, but migrating my sites was not easy. Often on chat solving issues. Hope that is over with.
Hi Ash,
Our UX is cool, right? We’re disappointed that your migration wasn’t smooth, but we’re glad to hear that it has now been completed. Thanks so much for sharing your experience with everyone!
Erinn
Customer Advocate at HostGator
I am a retired web designer that had my own business and used HostGator’s services in the past granted its been a long time. Now I just decided to build a basic site for a hobby for some other things I do. So far everything is working great and trying to still learn some of the new tools that have been added in cPanel and things like that. Mainly cause its been 15+ years since I did this and many of the things there now and not there back then. Plus I have non of the programs I had back then so do everything through cPanel.
The support database is great since there has been an answer for every question I have had. Keep up the Great work!
Hi Craig,
Welcome back to the game! We’re so glad you decided to give us another go now that you’ve some time on your hands in retirement. We really appreciate your detailed and thoughtful review.
Erinn
Customer Advocate at HostGator
My site is live and I like the experience with Hostgator. The customer is very nice and I really appreciate it.
Hi Amos,
We’re thrilled to hear things are going well for you and that support is taking good care of you. Thanks for the great review.
Erinn
Customer Advocate at HostGator
good service, since I purchased your services everything going well.., please keep going as this.
Hi Soklim,
We’ll do our best for you and all of our customers. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Hostgator is great.
Hi Rickey,
We think you’re pretty great too. Thanks so much for the review.
Erinn
Customer Advocate at HostGator
Hello,
Yes, my site is live. Everything is ok.
Thanks for your attention!
Daniel Sommerfeld
Hi Brian,
You’re so very welcome. Thank YOU for the great review!
Erinn
Customer Advocate at HostGator
Great service. Site is never down.
Hi Brian,
We pride ourselves on our uptime and we’re glad that’s what you’re experiencing. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Great service. I will soon buy hosting and domain for my other website as well from HostGator.
Hi Bashar,
Welcome aboard! We’re so glad you’re here. Thanks for the great review.
Erinn
Customer Advocate at HostGator
So far I am enjoying the hosting and do not have any problems with it. it is easy to switch your old domain to this hosting and HostGator has better benefits Free webpress!
Hi Juquoyah,
We’re glad to hear that domain transfer process was smooth and that things are going well. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Your help was very helpful
Hi Eugen,
Our support teams are amazing right? Thanks so much for the great review.
Erinn
Cusotmer Advocate at HostGator
My website is live and it has no problem so far.
hostgator is best hosting provider. I have been using hostgator for years
Hi Siska,
We love hearing from our loyal long term customers! We’re so happy that you’re happy. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Definitely the best place to host your website is Host Gator.
Hi Raul,
Thanks so much for the great review! We’re so happy that you’re happy.
Erinn
Customer Advocate at HostGator
I am a website developer and SEO expert having more than 8 years of experience. I have used many hosting companies and found Hostgator as the best hosting and support is also very very cooperative and I have recommended my clients (and the good thing is they have purchased and using Hostgator hosting)
I hope Hostgator will be the best among all if the focus on customer satisfaction not on their sales.
Hi Kaleem,
Awe, thanks! Our support teams really are the best, aren’t they/ Thank you for being the best part of the HostGator family.
Erinn
Customer Advocate at HostGator
setting up my site took some time, sorting out changes required with my domain hos. However, the Hostgator help was always available and helped me sort it all out
Hi Peter,
We’re glad we were able to get you all straightened out! Thank you for the kind review.
Erinn
Customer Advocate at HostGator
Tech support is excellent they deliver when they say deliver
Hi Tommy,
Woo! Our support team is really great, right? Thanks for the great review.
Erinn
Customer Advocate at HostGator
The entire process of getting my domain name and hosting plan went without a hitch, and my site was up and running in a very short time. Had I been able to spent more time creating the site, it could have been up the same day. Any delay was due to me being too busy to work on it. Happy customer.
Hi Rudy,
Fantastic! We’re so glad to hear things went smoothly for you. Thanks for the great review.
Erinn
Customer Advocate at HostGator
I’ve been with host gator for about 6 weeks and so far I have no complaints, My website is currently private until I have more content to present to my readers.
Hi Mathew,
Thanks so much for the great review. We can’t wait to see the site once you get it put up!
Erinn
Customer Advocate at HostGator
Any questions asked of support have been answered quickly and well.
Hi Bill,
Yea! Our support teams really are great aren’t they? Thanks for the great review.
Erinn
Customer Advocate at HostGator
My site is up and running. Awesome support when moving from my previous hosting service to this one. Thank you!
Hi Julie,
Yea! We’re so glad your migration went smoothly and that you’re happy. Thanks so much for the great review.
Erinn
Customer Advocate at HostGator
Hosting is just great, costumer service is the best.
Hi Bradhyl,
Our support teams really are amazing, right? Thanks for the great review.
Erinn
Customer Advocate at HostGator
I have been using Hostgator for many years now. I’m very happy with your service and have never had a problem that couldn’t be quickly fixed. I recently had to use help articles, and I solved the issue almost immediately thanks to a help video you provided which was very easy to follow. Thank you! I regularly recommend you.
Hi Penny,
Woohoo! We are thrilled to hear that things are going so well for you. Thank you for taking advantage of all the awesome resources we offer. We really appreciate this great review.
Erinn
Customer Advocate at HostGator
I’m happy with the service so far. Customer service was really patient with me as well.
Hi Chloe,
Yea! We’re so happy that you’re happy. Thanks for the lovely review.
Erinn
Customer Advocate at HostGator
Everything is working fine. Thanks
Hi Greg,
You’re so very welcome. Thank YOU for the great review.
Erinn
Customer Advocate at HostGator
The web designing part is just taking a bit longer than expected but we are on it! Thank you hostgator!
Hi Kemiso,
You are so very welcome. Thanks for your kind words.
Erinn
Customer Advocate at HostGator
Good, my first website. Without any prior knowledge in handling everything myself. Sometimes hostgator support team help me to clear some.doubts and sometimes YouTube helps me,.
Overall I’m happy
Hi Sudhir,
Yea! We’re so pleased that you found the site easy to use. Our support teams and YouTube videos are great aren’t they? Thanks for the great review.
Erinn
Customer Advocate at HostGator
Our use is currently minimal. We are satisfied with the service you are providing.
Hi Arnold,
We are so happy that you’re happy! Thank you for the kind review.
Erinn
Customer Advocate at HostGator
When setting up my website, I went on the chat line several times. On almost every occasion I received excellent help. I am continuing to gather resources to put on my website, but I have not abandoned it and will have it up and going within a month or so.
Hi Brendan,
Keep up the great work. We can’t wait to see the finished product. Thanks so much for your kind words about our support teams. They really are great, huh? Thanks.
Erinn
Customer Advocate at HostGator
My site is live and very happy with the technical support team. They are very helpful and informative too.
Hi Gurusamy,
Our support teams really are great aren’t they? Thanks so much for the kind review.
Erinn
Customer Advocate at HostGator
Host gator is the best hosting site I’ve ever used. I was able to design my webpage with WordPress and have my site published within a week. I’m happy with my overall experience, and if you’re wondering if this is the right hosting site for you, then I suggest you give it a try.
Hi Isaac,
Fantastic! We are so happy that you’re happy. Thanks for the great review.
Erinn
Customer Advocate at HostGator
I am very happy with the services. My website is not live yet, but i am working on it!
Hi Genevieve,
We’re so happy that you’re happy! We’re here to help you out should need us. Thank you for the great review.
Erinn
Customer Advocate at HostGator
Hostgator has been easy to use and the customer service is responsive and helpful.
Hi Veerapan,
We pride ourselves on being easy for everyone to use, from newbies to web-pros. Thanks so much for the great review!
Erinn
Customer Advocate at HostGator
Site is live and I love the purchase. Will be hosting my other domains this weekend on hostgator.
Hi Roderick,
Yea! We’re so very happy that you’re happy. Welcome to the HostGator family, we’re so glad you’re here. Thanks for the great review.
Erinn
Customer Advocate at HostGator
Am so happy my tech recommended Hostgator!
First Ms. Kirby then Ralph M have been delightful with whom to work. They answered quickly, knowledgeably and patiently with my lack of expertise in these areas.
Thank you and please keep them!
Anne