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WPBeginner» Blog» Beginners Guide» How to Create a Free Business Email Address in 5 Minutes (Step by Step)

How to Create a Free Business Email Address in 5 Minutes (Step by Step)

Last updated on January 16th, 2021 by Editorial Staff
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How to Create a Free Business Email Address in 5 Minutes (Step by Step)

Do you want to create a professional business email address for free? A business email address uses your company name instead of the generic gmail or yahoo account. In this article, we will show you how to easily create a free business email address in less than 5 minutes.

How to Create a Free Business Email Address

What is a Business Email Address and Why You Need it?

A professional business email address has your company name instead of the generic gmail or yahoo account, for example: john@stargardening.com

Most beginners use generic free business email accounts without a domain name which isn’t very professional. For example: john.smith2019@gmail.com or jsmithfromstargardening@yahoo.com.

Since anyone can create these generic email accounts, it becomes harder for customers and other businesses to trust such email addresses as legitimate business email accounts.

Below are the top 4 reasons why you need a professional email address for your business:

  • A custom business email address looks more professional.
  • It is also short and easy to remember.
  • A professional business email address helps you earn customer’s trust as a legitimate business.
  • Sending emails with your own business name allows you to promote your brand with each email you send.

The best part is that you can get your own custom business email address for free, which means there is no excuse for not getting it.

If you want your customers and other businesses to take you seriously, then you need to start using a professional business email address, immediately.

What Do You Need to Create a Business Email Address?

You will need to have domain name and a website to create a free business email address.

After that, you will need an email service provider to handle your business emails.

There are a few different solutions that you can use to create a professional business email address.

We will show you two different methods, and you can choose the one that best fits your needs.

The first method is free and fairly easy to setup whereas the second method has a small fee, but it offers a lot more features.

Method 1. Creating a Business Email Address for Free

This method is easy and available to almost everyone who has a website. It allows you to create a business email address for free.

When creating a small business website, you will need to buy a domain and signup for web hosting.

What most beginners don’t know is that many WordPress hosting companies offer free business email features as part of the package.

Normally, a domain name costs 14.99 per year and website hosting starts from $7.99 per month. If you were to use a paid email service, then you can add another $5 per email account.

Luckily, Bluehost, one of the largest WordPress hosting company in the world, has agreed to offer WPBeginner users a free domain name and 60% off discount on hosting.

This means you can start your business website for $2.75 per month (and it comes with a free business email address).

→ Click Here to Claim This Exclusive Bluehost Deal ←

Here is the complete step by step instructions to create your free business email address with Bluehost.

Step 1. Setup your Business Address (Domain Name)

First, you need to visit the Bluehost website and click on the green ‘Get Started Now’ button.

Bluehost get started button

This will bring you to a pricing page where you need to click on the ‘Select’ button below the plan you want to use.

Basic and Plus plans are the most popular among small businesses who are just getting started.

Select plan

After selecting your plan, you will be asked to choose your domain name. You need to enter your business name and click on the ‘Next’ button.

Choose a domain name

Bluehost will now check to see if a domain name matching your business name is available. If it is not, then it will show you some alternative suggestions, or you can look for another domain name.

Here are some quick tips on choosing the perfect domain name for your business email address.

  • Always choose a .com domain name. See our article on the difference between .com vs .net domain names to learn more.
  • Keep your domain name short, easy to remember and pronounce.
  • Do not use numbers or hyphens in your domain name
  • Try using keywords and business location in your domain name to make it unique. For example, if stargardening.com is not available, then look for stargardeninghouston.com

For more tips, take a look at our guide on how to choose the best domain name for your business.

Choosing a good domain name is crucial for your business but don’t spend too much time on that, or you will never get past this step.

After choosing your domain name, you will need to add your account information and finalize the package info to complete the process.

On this screen, you will see optional extras that you can purchase. We don’t recommend choosing them at this time. If you need them, then you can always add them later from your account.

Finalize account information

Lastly, you need to enter your payment information to finish the purchase.

You will receive an email with details on how to login to your web hosting control panel. This is where you manage everything including website management, business email accounts, and other settings.

Step 2. Creating Your Free Business Email Address

In your hosting account dashboard, you need to click on the ‘Email’ section and then click on ‘Add Email Account’ tab.

Add a new email account

Enter a username and password for your email account and then click on the ‘Create Account’ button.

Bluehost will now create the email account, and you will see a success message.

Step 3. Using Your Business Email Account

Now that you have created your free business email account, the next step is to learn how to use it to send and receive emails.

Under the ‘Email’ section on your hosting account, switch to the ‘Email Accounts’ tab. You will see your newly created email address listed there.

Manage your email account

You can click on the ‘Access webmail’ link and Bluehost will take you to a webmail interface. This is a good option if you don’t want to use an email client on your desktop or mobile.

The downside is that you will have to login to your hosting account each time you want to check your email. A better way is to click on connect devices and then click on “Set Up Mail Client” link.

Bluehost will show you the information needed to use your business email address with any mail client or app. You can use this information to setup your business email inOutlook, Gmail, or any Mail app for your mobile phone or desktop.

Note: the process of creating a business email is pretty much the same with other hosting companies that offer cPanel like SiteGround, HostGator, DreamHost, and InMotion Hosting.

Method 2. Creating a Business Email Address using Google Workspace (formerly G Suite)

Google offers professional business email address with Google Workspace (formerly G Suite) which includes Gmail, Docs, Drive, and Calendar for businesses.

This method is not free, but it allows you to use Gmail for your professional business email with your own business name.

While there’s a small cost, it comes with many advantages:

  • You will be using Gmail’s familiar interface and apps to send and receive emails.
  • Google has far superior technology which ensures that your emails are delivered right away, and they don’t end up in spam folders.
  • Your website hosting company has shared server resources. This means they don’t want you to send too many emails. Gmail on the other hand will allow you to send up to 2000 emails per day.

We use G Suite for our business email address here at WPBeginner.

That being said, let’s take a look at how to setup a business email address using G Suite.

Step 1. Sign up for a Google Workspace Account

Google Workspace starter plan costs $6 per user each month. It gives you access to Gmail, Docs, Drive, Calendar, and audio/video conferencing with 30 GB of cloud storage for each user.

You will also need a domain name, which you can purchase during the signup. If you already have a domain name and a website, then you can use your existing domain with G Suite.

To get started, simply visit the Google Workspace website and click on the get started button.

Google Workspace Pricing

On the next screen, you will be asked to enter your business name, the number of employees, and country where you are located. You can choose just yourself for 1 user account, or choose the number of employees.

Enter business name and users

Note: You will be charged for each user account, so it is better to start small. You can always add more users when needed.

Click on the next button to continue.

On the next step, you will be asked to enter your personal contact information including name and email address.

Enter contact information

After that, you will be asked to choose a domain name. If you already have a domain name, then click on ‘Yes I have one I can use’.

If you don’t have a domain, then click on ‘No, I need one’ to register a domain name.

Choose a domain name

If you need to register a new domain name, then you will be charged separately for registering a new domain name. The cost of a domain name will be displayed on the screen and usually starts from $14.99.

If you are using an existing domain name, then you will need to verify that you own that domain name. We will show you how to do that later in this article.

After choosing your domain name, you will be asked to create your user account by entering a username and password.

This username will also be your first business email address, so you need to choose a username that you want to use as your business email address.

Create account

After that, you will see a success message and a button to continue with the setup.

Continue with the set up

Step 2. Setting up Business Email with Google Workspace / G Suite

In this step, you will complete the G Suite setup by adding users and connecting it to your website or domain name.

On the setup screen, you will be asked to add more people to your account. If you want to create more accounts for your employees or departments, then you can do that here.

You can also just click on ‘I have added all user email addresses’ and click on the next button.

Remember, you can always add more users to your account and create their email addresses later when needed.

Add users

If you are using G Suite with an existing domain name, then you will be asked to verify that you own that domain name. To do that, you will now see a HTML code snippet that you need to add to your website.

Copy meta tag

There are other ways to verify your ownership as well. You can upload a HTML file to your website using an FTP client or file manager app in your hosting account dashboard.

If you don’t have a website, then you can use the MX Record method to verify your ownership of the domain name. You will see step by step instructions to do that once you choose this method.

For the sake of this article, we are assuming that you already have a WordPress website, and we will show you how to add the verification HTML code snippet in WordPress.

First, go to the admin area of your WordPress website to install and activate the Insert Headers and Footer plugin. For more details, see our step by step guide on how to install a WordPress plugin.

Upon activation, go to Settings » Insert Headers and Footer page and paste the HTML code you copied from G Suite under the ‘Scripts in Header’ section.

Site verification

Don’t forget to click on the ‘Save’ button to store your settings.

Now switch back to your G Suite setup screen and click on the checkbox that says ‘I added the meta tag to my homepage’.

Verify domain name

After that, you will be asked to enter MX record entries for your domain name. We will show you how to do that in the next step.

Step 3. Adding Domain MX Records

Note: This section is for users with existing domain names and websites. If you registered a new domain name via Google, then you don’t need to read this.

Domain names tell internet servers where to look for information. Since your domain name is not registered with Google, your emails will reach your domain name, but not to the Google servers.

You will need to setup the right MX records on your domain name settings, so Google’s servers can send and receive emails for your business.

To do that, you will need to login to your web hosting account, or your domain registrar account.

We have created a detailed guide that covers how to change MX records for your website that covers all registrars.

For this tutorial, we will show you how to add MX records in Bluehost, but the basic settings are the same on all hosts and domain registrars. Basically, you will be looking for DNS settings under your domain name.

Login to your Bluehost hosting dashboard and click on ‘Domains’. On the next page, select your domain name and then click on the ‘Manage’ link next to DNS Zone Editor option.

Domain name settings

Bluehost will now open your DNS zone editor. You need to switch back to your G Suite setup screen and check the box that says ‘I have opened the control panel of my domain name’.

G Suite MX records

It will now show you the MX records that you need to enter. You will also see a link to the documentation which shows you how to add these records to dozens of hosting and domain services provider.

Here is how you will add this information to your Bluehost DNS settings:

Adding MX records in Bluehost

Click on ‘Add Record’ button to save it. After that, repeat the process to add all five lines as MX records.

Once you are finished, switch back to G Suite setup and check the box next to ‘I created the new MX records’.

Created new MX records

You will be asked to delete any existing MX records still pointing to your website hosting or domain name registrar.

To do this, you need to switch back to your DNS zone editor and scroll down to the MX records section. You will see the MX records you created earlier along with an older MX record still pointing to your website.

Delete old MX records

Click on the delete button next to the old MX record to delete it.

After that, switch back to the G Suite setup screen and check the box that says ‘I deleted existing MX records’.

Save MX records

You will now be asked to save your MX records. For some providers, once you add MX records they are already saved, for others you may need to manually save MX records.

Once you have saved MX records, check the box that says ‘I have saved MX records’ in G Suite setup.

Verify domain and setup email

After that you need to click on ‘Verify domain and setup email’ button to exit the setup wizard.

Step 4. Managing email in G Suite

G Suite makes it super easy to manage your email account. You can simply visit the Gmail website to check your email or use the official Gmail apps on your phone to send and receive emails.

You will need to sign in using your business email address as your username.

To create more business email addresses simply go to the G Suite Admin console. From here you can add new users, make payments, and adjust your G Suite account settings.

G Suite admin control panel

Business Email Address FAQs

Following are some of the most commonly asked questions by our users regarding business email addresses and how to use them.

1. Can I create more custom email addresses for my business for free?

If you are using Bluehost, then yes you can go ahead and create more email accounts for free (You get 5 email accounts with basic and unlimited accounts with plus and choice plus plans).

If you are using G Suite, then you can create email aliases which are separate addresses for the same email account. However, if you want to add a different email account or a new employee, then you will be charged based on your plan.

2. Can I create free business email without domain?

No, you cannot create a free business email account without an email domain. You can create a free email account with Gmail or Hotmail, but it will not use your business name, so it will not be considered a business email address by customers and other businesses.

3. Can I use desktop and mobile email apps with my custom branded email address?

Yes, you can use your business email address with any desktop or mobile email apps. Most of these apps can automatically figure out mail settings. You can also get these settings from Bluehost or G Suite documentation.

4. Can I switch my free business email account to another provider if needed?

Yes, you can switch to any other email service, website hosting, or domain registrar and take your business email address with you. Aside from Google Workspace, there are also other professional email address providers like Microsoft Office 365.

5. What are some business email address examples that I should use?

It depends on your business needs. For example:

  • You can create a custom branded email for yourself or individual employees like: john@stargardening.com
  • You can set up a business email account for departments like sales, support, HR, etc. sales@stargardening.com

6. Can I create a free business email address without making a website?

Yes, you can. However, you’ll still need to pay for website hosting because you get the email service and domain name for free with your hosting package.

Once you have signed up, you can choose a domain and then just create your email address.

That’s all, we hope this article helped you learn how to create a free business email address or create a professional business address with G Suite. You may also want to see our guide on how to get a free business phone number for your online business.

If you want to send bulk email to your customers, then you need to get an email marketing service. If you’re running into your website emails not delivering, then take a look at our guide on how to fix WordPress not sending emails issue.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

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About the Editorial Staff

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi. Trusted by over 1.3 million readers worldwide.

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54 Comments

Leave a Reply
  1. Joan Jackson says:
    Sep 8, 2020 at 3:04 pm

    Hello,
    I recently set up my Word Press.org blog through Bluehost. Thank you for your wonderful offer, by the way! I wanted to set up my free email account, but, the instructions above don’t seem to match up with what I see on my side panel.

    Reply
    • WPBeginner Support says:
      Sep 10, 2020 at 10:19 am

      We will be sure to take a look and see if we can update the article to be more helpful :)

      Reply
  2. Lana Mimes says:
    Aug 24, 2020 at 5:41 pm

    Thank you for all your wordpress tutorials. I would be totally lost without your instruction. I’m only partially lost. Lol. Its very frightening, especially at my age, to be doing all “the things” that are needed to set up a new on-line business and blog. BUT…. you have made this a little less scary with all the info you provide. Thank you for sharing your knowledge with so many. You guys rock!!!!!

    Reply
    • WPBeginner Support says:
      Aug 25, 2020 at 11:14 am

      You’re welcome, glad our content has been helpful :)

      Reply
  3. Dilip K says:
    Aug 13, 2020 at 1:25 pm

    Hi, It is very useful information. I have one query, I do have bluehost choice plus hosting plan. But as you have mentioned that you are using google mail for your business.

    Should I go with bluehost or just head over to google suit?

    Some clarifications will be highly appreciated.

    Thanks

    Reply
    • WPBeginner Support says:
      Aug 14, 2020 at 10:03 am

      That would be a personal preference question, we list out the advantages in the article and the question would be if you wanted to invest the extra money at the moment.

      Reply
  4. Abe Femi Emmanuel says:
    Jul 28, 2020 at 11:43 am

    I want to use to improve my business

    Reply
    • WPBeginner Support says:
      Jul 29, 2020 at 10:44 am

      We hope our guide helps :)

      Reply
  5. Jon N says:
    Jun 10, 2020 at 5:34 pm

    Hi. I followed your instructions and created a Domain through Bluehost but when it comes to creating an email there is no free option. Only options are collaboration with MS of gmail. Both cost. Main reason for getting the domain was to get a domain specific email for my company. Did I go wrong somewhere or are your instructions out of date?

    Reply
    • WPBeginner Support says:
      Jun 11, 2020 at 8:50 am

      BlueHost may have updated their services since this video. If you reach out to BlueHost they should be able to let you know what is currently available.

      Reply
  6. Olaluwoye tobiloba says:
    Jun 5, 2020 at 7:35 pm

    Thanks for the information

    Reply
    • WPBeginner Support says:
      Jun 8, 2020 at 3:36 pm

      You’re welcome :)

      Reply
  7. Annmarie says:
    May 27, 2020 at 3:52 pm

    Question: I am working with a local business to launch my website. If I decide to do this myself, will I find deals like the one I’m reading about today?

    Reply
    • WPBeginner Support says:
      May 28, 2020 at 8:37 am

      Anyone can use the deals from our articles, not just businesses.

      Reply
  8. lauren says:
    Apr 28, 2020 at 9:35 am

    from what I can see on Bluehost that they no longer offer the free email address? You would have to pay for G-Suite and Microsoft 365

    Reply
    • WPBeginner Support says:
      Apr 28, 2020 at 1:38 pm

      Thank you for letting us know about this update, we’ll be sure to look into it and update the article as we are able.

      Reply
    • Sophia says:
      Jun 1, 2020 at 10:18 am

      Hi Lauren,

      This happened to me as well, however I found a commenter below that figured out a way to fix this. As Michelle Sweeten states below “The free option is no longer presented in the “email” tab as it appears to have been when this tutorial was written. I found it in the “advanced” tab, under “email” > “email accounts”.

      This worked for me, I hope it works for you :)

      Best,

      Sophia

      Reply
  9. Ashish says:
    Apr 25, 2020 at 5:59 am

    Awesome content. Thanks for sharing.

    Reply
    • WPBeginner Support says:
      Apr 28, 2020 at 11:36 am

      You’re welcome, glad you found our content helpful :)

      Reply
  10. Lennox says:
    Mar 20, 2020 at 2:56 pm

    First time making one

    Reply
    • WPBeginner Support says:
      Mar 23, 2020 at 3:51 pm

      We hope our guide helps simplify the process for you :)

      Reply
  11. Gab says:
    Mar 10, 2020 at 6:19 pm

    Very well explained, very helpful. Thank you.

    Reply
    • WPBeginner Support says:
      Mar 11, 2020 at 8:40 am

      You’re welcome :)

      Reply
  12. Leloko Mothebe says:
    Dec 21, 2019 at 9:25 am

    I really appreciate your help. Very insightful content

    Reply
    • WPBeginner Support says:
      Dec 23, 2019 at 10:53 am

      Thank you, glad our content could be helpful :)

      Reply
  13. Michelle Sweeten says:
    Jun 29, 2019 at 8:37 pm

    The free option is no longer presented in the “email” tab as it appears to have been when this tutorial was written. I found it in the “advanced” tab, under “email” > “email accounts”

    Reply
    • WPBeginner Support says:
      Jul 1, 2019 at 1:06 pm

      Thanks for sharing this for anyone looking for the new location.

      Reply
    • Stefan says:
      Dec 28, 2019 at 7:44 pm

      Thank you so much! I appreciate your comment! :)

      Reply
  14. Tiffany says:
    Jun 20, 2019 at 1:50 am

    Hello,

    I have a website with wordpress and I find I am confused about creating an email from wordpress in the sense that this article says you can create a FREE business email account when it seeming is in fact not free. Unless I am missing something here, I am redirected to Bluehost where I need to sign up and pay another monthly subscription for a domain I already own. Am I missing something here?

    Reply
    • WPBeginner Support says:
      Jun 20, 2019 at 10:13 am

      This guide is saying that if you’ve already purchased hosting with a provider like BlueHost it would be free. If you created your site on WordPress.com then you do not have this option. Our tutorials are for WordPress.org sites which is likely the cause of your confusion.

      Reply
  15. BossLady Peace says:
    Apr 11, 2019 at 11:07 am

    Thanks so much for this information. It was really helpful. I’d successfully created one business mail but now am getting an error report when I tried to check a mail. Please, how do I fix that?

    Reply
    • WPBeginner Support says:
      Apr 12, 2019 at 10:45 am

      It would depend on what method you used as well as the error you’re receiving in your error report

      Reply
  16. ASOORE FATAI DAMILARE says:
    Apr 8, 2019 at 3:01 pm

    This was helpful
    so insightful

    Reply
    • WPBeginner Support says:
      Apr 9, 2019 at 11:22 am

      Thank you, glad it could help :)

      Reply
  17. Vincent mukema says:
    Feb 23, 2019 at 9:29 am

    Thank you

    Reply
    • WPBeginner Support says:
      Feb 25, 2019 at 1:30 pm

      You’re welcome :)

      Reply
  18. April says:
    Feb 21, 2019 at 9:10 pm

    As a beginner, your articles have been extremely helpful. Thank you!

    In the FAQ section above, you note that: “You can set up a business email account for departments like sales, support, HR, etc. sales@stargardening.com“. I have used my host’s panel, to create an email address like: “membership@mysite.com”. If I create an email address like “webmaster@mysite.com”, should I enter that as the WordPress > Settings > General Settings > Email Address? If they don’t match, will that cause an error?

    Hopefully plugins, like for membership will allow me to use the other domain based email. So that all of the email does not come to one account.

    I do see the host function to easily set up email forwarding rules. And I will also follow your directions for setting up the most popular SMTP plugin.

    Regards,
    ~April

    Reply
    • WPBeginner Support says:
      Feb 22, 2019 at 11:27 am

      The email address under Settings>General is not required to be your custom address. That is the address your WordPress site will send notifications to and most plugins have the option to use a different email address.

      Reply
      • April says:
        Feb 22, 2019 at 8:12 pm

        Thank you for your prompt advice! Note my new “Free Business Email Address”. My host also provides a function to forward that email, to one I regularly have open.

        Reply
  19. Hitesh Desai says:
    Feb 8, 2019 at 4:34 pm

    After Creating business E-mail Address, Can I Send Bulk Mail Via BCC ??

    What Is the limit for mail sending In one time ???

    Reply
    • WPBeginner Support says:
      Feb 11, 2019 at 2:27 pm

      You would need to reach out to who you created the business email with for their limits but we would not recommend using bulk BCC when sending emails.

      Reply
  20. Adi says:
    Jan 17, 2019 at 9:07 pm

    Thank for this guide …. How to create bussiness email address if I using siteground hosting?
    Thank before

    Reply
    • WPBeginner Support says:
      Jan 18, 2019 at 10:26 am

      The steps are similar, you would go under the mail area in your cPanel to find the link to email accounts on SiteGround.

      Reply
  21. harubel says:
    Jan 17, 2019 at 7:44 pm

    Unnecessarily enlarge the article to sell their products.

    Reply
    • WPBeginner Support says:
      Jan 18, 2019 at 10:24 am

      Apologies if it appears that way, we increased the information in this article as we had users reach out to us who previously had issues or questions about the article we felt needed clarification.

      Reply
  22. Bob says:
    Jan 17, 2019 at 12:10 pm

    A bit misleading as neither of these are free.

    Reply
    • WPBeginner Support says:
      Jan 18, 2019 at 10:04 am

      Apologies about that, the method of going through hosting is free for those who already have a site created. Gsuite was previously free but changed their pricing.

      Reply
  23. Anuj Mishra says:
    Dec 17, 2018 at 10:17 am

    how can i create work email?

    Reply
    • WPBeginner Support says:
      Dec 17, 2018 at 3:34 pm

      Hi Anuj,

      If by work email you mean an email address with your business name in it, then this article describes it step by step. Please follow the instructions, let us know if you run into issues.

      Reply
  24. Richard Philip Mel says:
    Oct 29, 2018 at 2:18 pm

    Please I need a personal email account

    Reply
    • WPBeginner Support says:
      Oct 29, 2018 at 9:48 pm

      Hi Richard,

      You can create an email account for personal usage using the same instructions.

      Reply
  25. Deepti Kapoor says:
    Jun 27, 2018 at 7:05 am

    Thanks for sharing this in depth information about creating business E-mail Address.

    Reply
  26. Numan inam says:
    Jun 26, 2018 at 1:33 pm

    hello
    i read this article it is perfect and i want to tell you that after the second heading “What Do You Need to Create a Business Email Address?”
    in second paragraph the spelling of method is wrong
    i told you so you can make it completely perfect please don’t mind

    Reply
    • WPBeginner Support says:
      Jun 27, 2018 at 10:09 pm

      Hi Numan,

      Thank you for pointing this out. We have fixed it.

      Reply

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